RECENT UPDATES:
15-May-2026 | v7.10.7 | Added inclusion of Billing Address to CRM Contact endpoint data.

Change Log

  • 15-May-2026 | v7.10.7 | Added inclusion of Billing Address to CRM Contact endpoint data.
  • 19-Jun-2024 | v7.0.0 | All new article

Contributors:

{
  "id": 2418,
  "name": "Adam Wilson",
  "url": "/adam-wilson"
}
Adam Wilson - Logo Pogo

CRM Contacts API

Create, Retrieve, Update and Delete CRM Contacts via the public API endpoint using "where" filtering as well as retrieve a contact's Bookings, Cases and Orders. The contact's Secure Zone details can also be retrieved and password reset via this API.

GET CRM Contacts List

Retrieves a list of Contacts as a JSON response based on your provided query parameters.

/api/v2/admin/contacts

Data / Response:

{
    "Where" : {},
    "Order_By" : "Id",
    "Offset" : 0,
    "Limit" : 100,
}

{
  "Items": [
    {
      "Id": 0,
      "Email": "string",
      "FirstName": "string",
      "LastName": "string",
      "CrmType": "Contact",
      "EmailConfirmed": true,
      "Role": "General",
      "CreatedDate": "2024-05-17T18:18:39.175Z",
      "Address": "string",
      "City": "string",
      "State": "string",
      "ZipCode": "string",
      "Country": "string",
      "BillingAddress": "string",
      "BillingCity": "string",
      "BillingState": "string",
      "BillingZipCode": "string",
      "BillingCountry": "string",
      "Site": "string",
      "Phone": "string",
      "Status": "string",
      "Notes": "string",
      "Type": 0,
      "CustomerTypeName": "string",
      "IsDataUsingAllowed": true,
      "CustomCrmGroups": {
        "<GroupAlias1>": {
          "<FieldAlias1>": "<value>",
          "<FieldAlias2>": false,
          "<FieldAlias3>": 0
        }
      }
    }
  ],
  "TotalItemsCount": 0
}

POST CRM Contact Create

Creates a new Contact based on the provided data.

/api/v2/admin/contacts

Data / Response:

{
  "Email": "user@example.com",
  "FirstName": "string",
  "LastName": "string",
  "Password": "string",
  "CrmType": "string",
  "Role": "string",
  "Address": "string",
  "City": "string",
  "State": "string",
  "ZipCode": "string",
  "Country": "string",
  "BillingAddress": "string",
  "BillingCity": "string",
  "BillingState": "string",
  "BillingZipCode": "string",
  "BillingCountry": "string",
  "Site": "string",
  "Phone": "string",
  "Status": "string",
  "Notes": "string",
  "Type": 0,
  "IsDataUsingAllowed": true,
  "CustomCrmGroups": {
    "<GroupAlias1>": {
      "<FieldAlias1>": "<value>",
      "<FieldAlias2>": false,
      "<FieldAlias3>": 0
    }
  }
}

{
  "Id": 0,
  "Email": "string",
  "FirstName": "string",
  "LastName": "string",
  "CrmType": "Contact",
  "EmailConfirmed": true,
  "Role": "General",
  "CreatedDate": "2024-05-17T18:19:07.010Z",
  "Address": "string",
  "City": "string",
  "State": "string",
  "ZipCode": "string",
  "Country": "string",
  "BillingAddress": "string",
  "BillingCity": "string",
  "BillingState": "string",
  "BillingZipCode": "string",
  "BillingCountry": "string",
  "Site": "string",
  "Phone": "string",
  "Status": "string",
  "Notes": "string",
  "Type": 0,
  "CustomerTypeName": "string",
  "IsDataUsingAllowed": true,
  "CustomCrmGroups": {
    "<GroupAlias1>": {
      "<FieldAlias1>": "<value>",
      "<FieldAlias2>": false,
      "<FieldAlias3>": 0
    }
  }
}

GET CRM Contact Item

Retrieves a single Contact based on the ID passed in the endpoint URL.

/api/v2/admin/contacts/{id}

Data / Response:

N/A

{
  "Id": 0,
  "Email": "string",
  "FirstName": "string",
  "LastName": "string",
  "CrmType": "Contact",
  "EmailConfirmed": true,
  "Role": "General",
  "CreatedDate": "2024-05-17T18:19:07.010Z",
  "Address": "string",
  "City": "string",
  "State": "string",
  "ZipCode": "string",
  "Country": "string",
  "BillingAddress": "string",
  "BillingCity": "string",
  "BillingState": "string",
  "BillingZipCode": "string",
  "BillingCountry": "string",
  "Site": "string",
  "Phone": "string",
  "Status": "string",
  "Notes": "string",
  "Type": 0,
  "CustomerTypeName": "string",
  "IsDataUsingAllowed": true,
  "CustomCrmGroups": {
    "<GroupAlias1>": {
      "<FieldAlias1>": "<value>",
      "<FieldAlias2>": false,
      "<FieldAlias3>": 0
    }
  }
}

PUT CRM Contact Update

Updates a single Contact based on the ID passed in the endpoint URL and data provided.

/api/v2/admin/contacts/{id}

Data / Response:

{
  "Id": 0,
  "Email": "user@example.com",
  "FirstName": "string",
  "LastName": "string",
  "CrmType": "string",
  "Role": "string",
  "Address": "string",
  "City": "string",
  "State": "string",
  "ZipCode": "string",
  "Country": "string",
  "BillingAddress": "string",
  "BillingCity": "string",
  "BillingState": "string",
  "BillingZipCode": "string",
  "BillingCountry": "string",
  "Site": "string",
  "Phone": "string",
  "Status": "string",
  "Notes": "string",
  "Type": 0,
  "IsDataUsingAllowed": true,
  "CustomCrmGroups": {
    "<GroupAlias1>": {
      "<FieldAlias1>": "<value>",
      "<FieldAlias2>": false,
      "<FieldAlias3>": 0
    }
  }
}

{
  "Id": 0,
  "Email": "string",
  "FirstName": "string",
  "LastName": "string",
  "CrmType": "Contact",
  "EmailConfirmed": true,
  "Role": "General",
  "CreatedDate": "2024-05-17T18:19:07.010Z",
  "Address": "string",
  "City": "string",
  "State": "string",
  "ZipCode": "string",
  "Country": "string",
  "BillingAddress": "string",
  "BillingCity": "string",
  "BillingState": "string",
  "BillingZipCode": "string",
  "BillingCountry": "string",
  "Site": "string",
  "Phone": "string",
  "Status": "string",
  "Notes": "string",
  "Type": 0,
  "CustomerTypeName": "string",
  "IsDataUsingAllowed": true,
  "CustomCrmGroups": {
    "<GroupAlias1>": {
      "<FieldAlias1>": "<value>",
      "<FieldAlias2>": false,
      "<FieldAlias3>": 0
    }
  }
}

DELETE CRM Contact Delete

Deletes a single Contact based on the ID passed in the endpoint URL.

/api/v2/admin/contacts/{id}

Data / Response:

N/A

Status 204

GET CRM Contact Bookings List

Retrieves a list of Contact's Bookings as a JSON response based on your provided query parameters.

/api/v2/admin/contacts/{contactId}/bookings

Data / Response:

{
    "Where" : {},
    "Order_By" : "Id",
    "Offset" : 0,
    "Limit" : 100,
}

{
  "Items": [
    {
      "Id": 0,
      "EventId": 0,
      "OrderId": 0,
      "FormId": 0,
      "MemberId": 0,
      "Allocation": 0,
      "CreatedDateTime": "2024-05-17T18:25:35.895Z",
      "CustomCrmGroups": {
        "<GroupAlias1>": {
          "<FieldAlias1>": "<value>",
          "<FieldAlias2>": false,
          "<FieldAlias3>": 0
        }
      },
      "Member": {
        "Id": 0,
        "Email": "string",
        "FirstName": "string",
        "LastName": "string"
      },
      "Form": {
        "Id": 0,
        "Alias": "string",
        "Name": "string"
      },
      "Event": {
        "Id": 0,
        "Name": "string"
      },
      "EventBookingFields": {
        "<FieldAlias1>": "<value>",
        "<FieldAlias2>": false,
        "<FieldAlias3>": 0
      }
    }
  ],
  "TotalItemsCount": 0
}

GET CRM Contact Cases List

Retrieves a list of Contact's Cases as a JSON response based on your provided query parameters.

/api/v2/admin/contacts/{contactId}/cases

Data / Response:

{
    "Where" : {},
    "Order_By" : "Id",
    "Offset" : 0,
    "Limit" : 100,
}

{
  "Items": [
    {
      "Id": 0,
      "OrderId": 0,
      "FormId": 0,
      "MemberId": 0,
      "CreatedDateTime": "2024-05-17T18:25:21.989Z",
      "CustomCrmGroups": {
        "<GroupAlias1>": {
          "<FieldAlias1>": "<value>",
          "<FieldAlias2>": false,
          "<FieldAlias3>": 0
        }
      },
      "Member": {
        "Id": 0,
        "Email": "string",
        "FirstName": "string",
        "LastName": "string"
      },
      "Form": {
        "Id": 0,
        "Alias": "string",
        "Name": "string"
      },
      "CaseFields": {
        "<FieldAlias1>": "<value>",
        "<FieldAlias2>": false,
        "<FieldAlias3>": 0
      }
    }
  ],
  "TotalItemsCount": 0
}

GET CRM Contact Orders List

Retrieves a list of Contact's Orders as a JSON response based on your provided query parameters.

/api/v2/admin/contacts/{contactId}/orders

Data / Response:

{
    "Where" : {},
    "Order_By" : "Id",
    "Offset" : 0,
    "Limit" : 100,
}

{
  "Items": [
    {
      "Id": 0,
      "AWBNumber": "string",
      "CurrencyCountry": "string",
      "Currency": "string",
      "Country": "string",
      "InvoiceDate": "2024-05-17T18:25:03.680Z",
      "InvoiceNumber": 0,
      "IsDeleted": true,
      "IsRecurring": true,
      "MainOrderId": 0,
      "MemberId": 0,
      "OrderName": "string",
      "PaymentState": "None",
      "StatusId": 0,
      "TotalCost": 0,
      "CreatedDateTime": "2024-05-17T18:25:03.680Z",
      "HasSubscriptions": true,
      "HasPaidSubscription": true,
      "TrackingURL": "string",
      "TransactionId": "string",
      "AmountPaid": 0,
      "AmountPending": 0,
      "OrderCaseType": "FormCase",
      "StatusShort": {
        "Id": 0,
        "Name": "string"
      },
      "Discount": {
        "Code": "string",
        "Cost": 0
      },
      "GiftVoucher": {
        "Name": "string",
        "Cost": 0
      },
      "Tax": {
        "Code": "string",
        "Rate": 0
      },
      "ShippingInfo": {
        "Name": "string",
        "Cost": 0,
        "Address": "string",
        "City": "string",
        "State": "string",
        "Zipcode": "string",
        "Country": "string"
      },
      "Member": {
        "Id": 0,
        "Email": "string",
        "FirstName": "string",
        "LastName": "string"
      },
      "OrderLines": [
        {
          "Id": 0,
          "EntityType": "Form",
          "ProductId": 0,
          "ModuleId": 0,
          "ProductName": "string",
          "Quantity": 0,
          "TaxRate": 0,
          "UnitPrice": 0,
          "TotalPrice": 0,
          "FileName": "string",
          "IsDownload": true,
          "Attributes": [
            {
              "AttributeId": 0,
              "OptionsIds": [
                "string"
              ]
            }
          ]
        }
      ],
      "Payments": [
        {
          "Id": 0,
          "Amount": 0,
          "AmountCaptured": 0,
          "GatewayReason": "string",
          "TransactionId": "string",
          "Status": "string",
          "PaymentType": "CreditCard",
          "PaymentGatewayType": "stripe",
          "Notes": "string",
          "CreatedDateTime": "2024-05-17T18:25:03.680Z"
        }
      ],
      "CustomCrmGroups": {
        "<GroupAlias1>": {
          "<FieldAlias1>": "<value>",
          "<FieldAlias2>": false,
          "<FieldAlias3>": 0
        }
      }
    }
  ],
  "TotalItemsCount": 0
}

GET CRM Contact Secure Zones List

Retrieves a list of Contact's Secure Zones as a JSON response based on your provided query parameters.

/api/v2/admin/contacts/{contactId}/secure-zones

Data / Response:

{
    "Where" : {},
    "Order_By" : "Id",
    "Offset" : 0,
    "Limit" : 100,
}

{
  "Items": [
    {
      "Id": 0,
      "Name": "string",
      "ExpiryDateTime": "2024-05-17T18:23:47.717Z"
    }
  ],
  "TotalItemsCount": 0
}

PUT CRM Contact Secure Zone Update

Updates a single Contact's Secure Zones based on the ID passed in the endpoint URL and data provided.

/api/v2/admin/contacts/{contactId}/secure-zones

Data / Response:

[
  {
    "Id": 0,
    "Name": "string",
    "ExpiryDateTime": "2024-05-17T18:24:05.723Z"
  }
]

{
  "Items": [
    {
      "Id": 0,
      "Name": "string",
      "ExpiryDateTime": "2024-05-17T18:23:47.717Z"
    }
  ],
  "TotalItemsCount": 0
}

PUT CRM Contact Set Password

Sets a Contact's Password based on the ID passed in the endpoint URL and data provided.

/api/v2/admin/contacts/{id}/set-password

Data / Response:

{
  "Password": "string"
}

{
  "Items": [
    {
      "Id": 0,
      "Name": "string",
      "ExpiryDateTime": "2024-05-17T18:23:47.717Z"
    }
  ],
  "TotalItemsCount": 0
}