Change log

Account Suspension

Account Suspension provides the functionality to quickly and easily block a site from access or present an overlay notice on the site.

Settings

Account Suspension can be found under the gear icon in the top right of the site Admin.

This can be used for site warnings, important notices or for helping encourage the resolution of outstanding client accounts.

There are 2 styles of suspension for varying levels of site blocks, as described below.

Option
Description
Suspension type
Soft Suspension
A Soft Suspension will present all website visitors with a banner overlay on the website, describing the suspension and blocking access to the site until an action button is clicked. Admin users will also see the banner when attempting to log in to the admin, requiring an action to continue accessing the admin.

Hard Suspension
A Hard Suspension will present all website visitors with an alternative page describing the suspension and blocking all access to the site. Admin users will also see the page when attempting to log in to the admin, blocking all admin access.

Enabling Account Suspension for any site does not pause any billing commitments for that site with WebinOne. Hosting payments cannot be paused or replaced on hold.

Content

Each suspension type has its own customisable content which can be edited under the ‘Content’ tab.

Both content regions are accessible here regardless of which suspension type you have enabled or not. But only the relevant content will display as per your suspension settings.

Default content, styles and Javascript functionality are included, however, you can edit these regions as you see fit for the purposes that you require.


External Resources

There are currently no external resources available.

Please let us know if you have any other contributions or know of any helpful resources you'd like to see added here.

Questions?

We are always happy to help with any questions you may have.
Visit the Treepl Forum for community support and to search previously asked questions or send us a message at support@webinone.com and we will consult you as soon as possible.