Domains

Site Domains

During Trial Site status, your site instance will display the trial site domain here only. So any domain configurations need to be made to this domain for development and testing purposes, until the site instance is activated.

You’ll be able to add your custom domain to the site during the activation process via your WebinOne Portal. Further domains can then also be added to the site via your WebinOne Portal under the site settings ‘Domains’ tab.

Once the site instance has been activated and domain/s added, they’ll display in your Site Domains list here in the admin.

This list will also display several other configurations for each domain, these being:

Email Domains

By default, when your site instance sends out system emails, such as Workflow Notification, Auto-responders, Invoices emails, etc., it uses a pre configured and authorised email domain of ‘trustedemail.co’. Therefore, these system emails will show as coming from an email address such as admin@trustedemail.co or info@trustedemail.co, for example.

This default domain is authorised with the Amazon servers with Amazon SES and DKIM sender policies for optimal email deliverability and to minimise your important system emails ending up in your users spam/junk folders or being blocked entirely by their email service.

Adding additional email domains here allows you to authorise your own custom domains for use as sender email addresses on such system emails.

Clicking on the “ADD NEW DOMAIN” button provides a dialog to enter your desired custom domain and save it to the system.

You can only verify domains of which you have access to the DNS, so adding domains of free or publicly available email services such as gmail or hotmail addresses is not possible. In these cases it’s recommended to use the default system email domain.

After adding your custom domain you’ll be provided with TXT and CNAME records that need to be added to your domain’s DNS. You can use the copy icon () to easily copy the record data to your clipboard ready for pasting into your DNS management area.

Records will be periodically checked for to start the verification process.
The TXT records generally verify within 5 mins and the CNAME records may take 15 - 20 mins. However, you can leave this page and check back later to review the progress (refreshing the page to update the status).

A green status dot, along with the word “Success”, will display to the right of the added domain name if the verification process has completed successfully.
Once verified, any email address for the added domain name can more reliably be used for sending out system emails.

If the verification process fails, a red dot will display next to the record type/s that failed and a ‘Retry’ button will be available.
Double check your records and resolve any issues and retry the verification process.

Added email domains can also be removed from the verified list by clicking on the trash can icon (), after expanding the domain name section to show the DNS record information.

Domain Redirects

Listed here are any configured domain-level redirects along with their status and the ability to add, edit and remove redirects.

These redirects are internal, domain-level redirects, not to be confused with site page-level redirects (URL redirects). Therefore, you can only redirect currently assigned domains for this site to other currently assigned domains (at the domain or subdomain level, not page level) and not to any external domains.

For example, redirecting:

yourdomain.com –> www.yourdomain.com
or
yoursecondarydomain.com –> yourprimarydomain.com

When applying a Domain Redirect the site instance will need to restart in order to apply the changes. The site will be unavailable for a few minutes after the restart.

Currency and Format

By default, your site instance will have a default currency format included which is configured for US currency and culture formatting. This default item is not editable or deletable, so if you require different, or additional, currency configurations you can add them here also.

Clicking on the “ADD NEW FORMAT SETTING” button provides a dialog to configure your cultural and currency formatting requirements.

Clicking the pencil icon () to the right of each item will allow editing of the item. Clicking the trash can icon () will delete the item.

These currency and format options will then be available to apply to your domain name/s added to the CMS.

When adding/editing an item, the configuration options available are as follows:

Custom Number/Currency Format