Direct Billing

Enabling

Direct Billing is installed as a site extension and can therefore be enabled from your reseller Portal, via the site instance settings, then under the ‘Extensions’ tab.

Clicking the “Install” button will move the extension to the ‘Installed Extensions’ section and activate it for that site.

Once installed, the extension will be available for use via the site admin as detailed below.

This extension is available for PARTNER and PARTNER AGENCY level resellers only.

Uninstalling

From your reseller Portal, via the site instance settings, then under the ‘Extensions’ tab, clicking the trash can () icon next to the Direct Billing extension will uninstall the extension from the site and move it back to the ‘Available Extensions’ section.

Unistalling this extension does not affect any previously imported or exported modules.

Settings

This extension does not have any configuration options from the Portal. This extension functions via the site’s admin interface

Admin Interface

If the site is in Trial Site mode, the “Billing” option will become available in the site’s admin area, under the gear () icon in the top right of the screen. Your client will be able to see this when logging in to the site admin and initiate their own billing directly to WebinOne as well as activating the site and assign a custom domain name.

The activation process, and adding of the domain name, will follow the same process as documented in the Trial Site Activation steps.

If the site is already activated at the time you enable Direct Billing, please contact WebinOne support in order to reset the current billing arrangement and enable a new billing subscription set up by the client via the Direct Billing process.

The billing page accessible to your client from the admin will look like the below, allowing them to select their desired billing period (annual or monthly) along with their billing details (for invoice generation purposes - which will be sent to the purchaser).

If your reseller level permits, you will also be able to set your commission amounts, whereby your direct billing client will see only your custom pricing and you’ll be paid your commission amount. See how to set your Commission amounts here.

Miscellaneous

When Direct Billing is enabled, site subscription renewal notifications will be emailed to the purchaser's contact details provided during the billing set up.

The renewal notification email will look like the below:

For monthly subscriptions, reminder notifications will be emailed 3 days prior to the subscription expiry date.

For annual subscriptions, reminder notifications will be emailed 30 days prior to the subscription expiry date and again 3 days prior.

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Visit the Treepl Forum for community support and to search previously asked questions or send us a message at support@webinone.com and we will consult you as soon as possible.